Claudio’s mission is to develop ethics and processes in corporate life that create high potential, responsible business environments for employees at all levels.
Accreditations and Expertise
Economist and consultant, Cláudio is a professional behavioural consultant, as well as a speaker and facilitator of in-house courses. He has developed the methodology for an innovative Programme of Human Potential and Quality of Life Development, based on a Japanese programme for Senior Executives, which is part of the Human Potential movement and has acted as a consultant for the Brazilian Institute of Nuclear Quality (IBQN.)
He has spoken and written about ethical business leadership for media outlets including: Exame Magazine, Você SA, Revista O Globo, Veja, Claudia, Encontro, Vida Executiva, Esther, Venda Mais, Gazeta Mercantil, Jornal do Commercio, Sistema Globo de Radio (Radio Globo Rio and SP and CBN) Radio Bandeirantes of São Paulo, Educativa TV and Globonews.
Business Experience
Cláudio worked for 10 years in international operations for Brazil's largest bank, the Bank of Brazil. He also developed customer internet banking.
As Operations Director for consulting firm Technology for Business (TFB), was responsible for implementing custom relationship management and business intelligence software at large mining firm Companhia Vale do Rio Doce.
Implementing the same process for Brazil's second bank, ITAU, one of his main responsibilities was to act as the interface between technology and business areas, coordinating a paradigm shift in business process and managing conflicts.
Cláudio worked as a leadership consultant with senior executive teams and individuals, focusing on behaviour and emotional intelligence in communicating in companies such as: Petrobras , Banco Real/ABN Amro Bank, TV Globo, BNDES (Economic and Social Development Bank in Brazil), Banco do Brazil , Sadia, Bayer, Rocher, Dell Computers , General Electric, Geffin, Pestana Hotels, Odebrecht Group , Xerox, Nestle, Deloitte, HSBC Bank, Andreas Stihl Motors, CB Richard Ellis, American Chamber of Commerce, Chamber of Commerce Brazil Japan, Prudential Insurance and Sofitel Hotels.
Qualifications
- Bachelor of Economics -Bennett Methodist Institute
- Lecturer in business ethics and behaviour at the Universities of São Paulo (USP), State of São Paulo (UNESP), Minas Gerais.(UEMG) and the Armando Alvares Penteado Foundation, (São Paulo - FAAP)